Thursday 2 February 2012

TECHNOLOGY SECURITY MANAGER

REF: TECHNOLOGY_ TSM _FEB 2012
Reporting to the Director; Technical & IT, the job holder will ensure adequate budget, resource and management of Technology security risks.  The job holder will also participate actively during the purchasing process for spend related to technology security activities and or products / solutions within Safaricom.
Key Responsibilities
  • Ensure effective capturing and monitoring of the functional technology risks and managing these on the company’s risk management platform.
  • Identify and promote industry best practice for technology security, and security risk management for the local market.
  • Implementation, monitoring and management of security aspects of IT infrastructure and applications including vulnerability assessments, penetration testing and resolutions on all technical systems.
  • Ensuring the risk and operational requirements of technology security are effectively managed as well as driving forward the security strategic integration programmes within the technology function.
  • In collaboration with stakeholders, ensure adequate budget, resource and management focus on technology security risks.
  • Facilitate the development and review of security infrastructure, application, people and financial plans and policies in line divisional and organizational objectives.
  • Develop and manage a team to provide timely and comprehensive support to projects and internal business users on issues relating to IT Security. 
  • Development and analysis of relevant management reports on various key aspects of the section’s responsibilities.
 Minimum requirements
  • Degree in Electrical Eng/Computer Science/Technology Management.
  • Excellent network and IT security skills to enable the role holder to be viewed as a thought leader.
  • 10 years experience in a large IT environment with at least minimum of 5years Security experience.
  • Professional Security Qualification: CISSP/CISM.
  • Network Certification- CCNA.
  • Good communication and project skills.
  • Report writing skills.
  • Good management and leadership skills.
  • Analytical Thinking.
  • Stakeholder management at senior levels and high Customer center focused.
  • Experience of working in a service operational environment.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 10th February 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to:  hr@safaricom.co.ke

More Detail  Safaricom Job

Tuesday 31 January 2012

SENIOR PROJECTS OFFICER

SENIOR PROJECTS OFFICER

REF: TECHNICAL_SPO_JAN_2012
Reporting to the Senior Manager, Projects and Planning; the holder of the position will provide project support services in the management and execution of IT projects; coordinate and manage projects assigned to ensure implementation within agreed timelines and processes.
Key Responsibilities
  • In association with project manager and stakeholders, refine project requirements, assumptions and constraints through communication with stakeholders and/or by reviewing project documents to baseline the scope of work and enable development of the execution plan.
  • Develop the resource management plan (Human Resource), by identifying resource requirements and obtaining commitments from internal, external, and procured sources to complete all project activities.
  • Refine project estimates in order to determine and define project baseline, schedule.
  • Establish project controls by defining the required correct processes, measures, and controls to manage project change, communications, procurement, risk, quality, and human resources to facilitate project executing and controlling processes, and to ensure compliance with generally accepted industry standards.
  • Develop a formal and comprehensive project plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project executing, controlling, and closing processes.
  • Obtain project plan approval by reviewing the plan with the client and other required stakeholders to confirm project baselines prior to proceeding with project executing processes.
  • In liaison with Project manager & stakeholders, commit project resources in accordance with the project plan to ensure that all activities are performed.
  • Implement the project plan by ensuring the execution of project activities and tasks to produce project deliverables.
  • Manage project progress by ensuring that activities are executed as planned in order to achieve the project objectives.
  • Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to stakeholders.
  • Implement quality assurance procedures by performing project control activities to meet project objectives.
  • Measure project performance continually by comparing results to the baseline in order to identify project trends and variances.
  • Take timely corrective action by addressing the root causes in the problem areas in order to eliminate or minimize negative impact.
  • Evaluate the effectiveness of the corrective actions by measuring subsequent performance in order to determine the need further actions.
  • Ensure compliance with the change management plan by monitoring response to change initiatives in order to manage scope.
  • Reassess project control plans by scheduling periodic reviews in order to ensure their effectiveness and currency.
  • Respond to risk event triggers in accordance with the risk management plan in order to properly manage project outcomes.
  • Monitor project activity by performing periodic inspections to ensure that authorized approaches and processes are followed or to identify the need for corrective action.
  • Obtain final acceptance of deliverables by obtaining formal approval from appropriate stakeholders to achieve closeout.
  • Document lessons learned by surveying project team members and other relevant stakeholders to use for the benefit of future projects.
  • Facilitate administrative closure in accordance with the project plan in order to comply with organization and stakeholder requirements.
  • Preserve essential project records for future use to adhere to legal and other requirements.
  • Release project resources by following appropriate organizational procedures in order to optimize resource utilization.
Minimum Qualifications
  • BSc. in Computer Science / Business oriented degree.
  • Project Management Certification (PMI, Prince 2 Practitioner or equivalent) /Project Management expertise.
  • Other IT technical certification an advantage.
  • 3-4 years experience as an IT project manager in a busy IT environment.
  • Experience in running multiple projects spanning 2 to 6 months.
  • Planning and organization.
  • Experience as a projects team member in a large project preferably an IT project.
  • A good understanding of managing projects in a changing business environment.
  • Experience in providing administrative and project support.
  • Analytical thinking, Attention to details and Report writing skills.
  • Cross Functional & interdisciplinary awareness.

 

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Tuesday 07 February, 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to :       hr@safaricom.co.ke

More Jobs  Safaricom Jobs

PRINCIPAL FINANCIAL SERVICES ANALYST

PRINCIPAL FINANCIAL SERVICES ANALYST

FS_PFSA_2012
Reporting to the General Manager-Financial Services, the job holder will feed into the strategic planning process by providing analysis on an on-going basis of existing financial services, trends, proactively researching and informing the business of products and services to guide the division strategic planning process.
Key responsibilities will be to:
  •   Input to the budget process and ensure that business plans and long range plans are approved.
  • Ensure all financial services data (products and customers) are accurately reported in MIS.
  • Track KPI performance within business model and consolidate input for budget cycle.
  • Perform competitor scope monitoring.
  • Benchmarking with global trends and identifying and sharing best practice.
  • Understand end to end customer experience objectives in order to understand what drives consumer engagement and demonstrate experience of driving strategy through execution.
  • Quantify value of M-PESA users to Safaricom core business by tracking churn, ARPU and other key parameters of M-PESA customers vs. other customers for strategic planning purposes.
  • Prepare customized reports for M-PESA transactions records to forecast usage & activity.
  • Continually question customer behavior, identify & quantify trends from usage data.
  • Prepare ongoing performance reports and highlight trends on business performance.
  • Prepare reports as and when required for regulatory and administrative purposes.
Minimum Requirements:
  • Honors degree from a recognized university preferably in Finance, Accounting, Economics or Mathematics (statistics).
  • At least 6 years experience in a well run company serving in management handling business planning, financial analysis and budget management.
  • A  Chartered Financial Analyst (CFA)  Level II qualification is an added advantage.
  • An MBA is an additional advantage.
  • Must have experience in preparation of budgets and forecasts in a large company.
  • Must have financial modeling experience, preferably in Excel or business objects.
  • Must have worked in computerized environment preferably with Oracle application.
  • The ideal candidate will also demonstrate self drive, initiative and team player attributes.
If you are up to the challenge and possess the necessary qualification and experience, please send your resume and application letter indicating why you are the most suitable candidate for the role clearly quoting the job title and Ref No to the address below by Monday, 6th February 2012.
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke  

More Jobs Safaricom Jobs

Marketing / Business Development Executive Job in Kenya

A small media house that does both above the line and below the line advertising, promotions and PR wants to recruit a suitable candidate for the position of Marketing and Business Development Executive.

Ideal Candidate

  • Basic degree in marketing or related discipline or
  • Higher National Dip in Marketing
  • at least 3 years experience working in a related environment; media, ad Agency or in the marketing/Pr dept of a company.
  • Smart, good communication skills and a go- getter.
A basic salary/retainer and attractive commissions will be offered to the right candidate.

Apply to:

Administration Executive
P.O Box 62622-00200
Tel: 020 3743322
Cell: +254 725 121 960

Email: info@nakedmedia.co.ke


Safaricom Jobs  

Food & Beverage Assistant, Procurement Assistant and Sales & Marketing Executive Jobs in Nairobi

2012 Hotel Jobs

A three star Hotel in Nairobi is urgently looking for persons with hotel experience to fill the following positions:

Food & Beverage Assistant

Food & Beverage Assistant will liaise with clients, ascertaining their requirements and co-ordinating their needs to ensure successful execution of functions.

Applicants should hold a degree or advanced diploma in Food and Beverage Management/ Hotel Management, with minimum 4 years supervisory experience in the hospitality industry. 

Training in Food Hygiene and Safety will be an added advantage

Good organizational skills required

Must be able to manage people

Must be able to communicate efficiently and effectively

Procurement Assistant

Responsible for the day to day procurement activities and coordinating with heads of departments to ensure timely purchase of required items. 

The holder of this position will deliver high quality professional procurement administration services and support the Procurement Manager in the development and implementation of procurement processes, policies and practices

Candidates should have Bachelor’s degree in Business Management /Purchasing and Supplies Management

Must have a minimum of two years experience in a hotel

High level of integrity and confidentiality

They should be proficient in computers with excellent interpersonal, communication, organizational and presentation skills.

Sales & Marketing Executive

Prepare a calendar of marketing and promotional activities to ensure that such activities are planned, co-ordinated and executed in a timely and cost effective manner resulting in revenues

Candidates should have Bachelor’s degree with a bias on sales.

Must have a minimum of two years experience in a hotel.

Effective communication skills.

Interested applicants are invited to send applications not later than 7/02/2012 to: jobskejan@yahoo.com

All applicants should include a reliable day-time telephone contact and must be accompanied with a detailed CV and cover letter.

NB: Only shortlisted candidates will be contacted



Safaricom Jobs

Program Coordinator Job in Kericho Kenya

The Live With Hope Centre is a Community Based Organisation (CBO) working primarily in OVC support, HIV/AIDS care, treatment and prevention located in the Motobo sub-location of Kericho County.
We are looking to recruit a Program Coordinator.
The position is funded by the President’s Emergency Plan For HIV/AIDS Relief (PEPFAR) via Walter Reed Project Kericho (WRP-KCH).
A key purpose of the position will be to support work plan and budget development, implementation and reporting.
Job Description 
Key Responsibilities


·         Provide support in Work Plan development, implementation, reporting, monitoring & evaluation.
·         In consultation with the contracts’ administrator, assist with partner contracts administration – drafting, implementing and reporting as required.
·         Maintain and update partner contract files.
·         Provide logistical support to Site Technical Officers in Work plan/ Contract implementation.
·         Coordinate periodic activity and budget forecasting, planning and implementation
·         Facilitate necessary procurements as directed by the Site Program Manager.
·         Maintain an inventory of office Equipment and Supplies.
·         Make logistical arrangements for meetings, trainings, and other site activities.
·         Ensure maintenance of office supplies and equipment
·         Maintain paper and electronic files
·         Perform other relevant duties as assigned.
Qualifications and Experience
·         Bachelor’s Degree in a relevant field.
·         Diploma in Project Management from a nationally recognized learning institution
·         Proficiency and strong skills in MS Word, Excel and PowerPoint are required
·         Previous experience in a similar position will be an added advantage
Send your CV, two letters from referees stating why you would be suitable for the position, a copy of your academic qualifications and a covering letter indicating why you are suitable for the position with your current or expected salary by post to
P.O Box 2043 Kericho
or by hand to Live With Hope Centre, Motobo, Kericho
by 5:00pm Wednesday 15th February 2012.
Applications MUST be submitted in hardcopy only.
Only shortlisted candidates will be contacted.
Safaricom Jobs 

Monday 30 January 2012

NMC NETWORK SURVEILLANCE-SHIFT TECHNICIAN

 NMC NETWORK SURVEILLANCE-SHIFT TECHNICIAN

We are pleased to announce the following vacancy in the Network Operations and Support Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

NMC NETWORK SURVEILLANCE-SHIFT TECHNICIAN

REF: TECHNICAL_NMC-NS-ST_JAN 2012
Reporting to the Shift Support Team Manager; the holder of the position will ensure proper monitoring and detection of faults in the entire network coupled with timely and correct escalation to the various maintenance teams so as to meet the set network KPI’S.
Key Responsibilities
  • Network element fault identification, diagnosis, reporting, follow-up & fault clearance.
  • Proper fault escalation and network updates.
  • Perform proper reaction time for faults in the network.
  • Conduct proper 1st level fault clearance.
  • Control of works orders execution and ensure network quality.
  • NMC daily reports
Minimum requirements
  • University degree in electrical/electronics with a bias in telecommunications or Computer science.
  • Excellent communication and strong organizational and interpersonal skills.
  • Good analytical skills, a team player, results oriented.
  • Must have a flexible attitude to working times or arrangements.
  • Must have a passion for serving others;.
  • CCNA certification will be an added advantage.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday, 06 February, 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to
hr@safaricom.co.ke

PRINCIPAL REVENUE ASSURANCE ANALYST

Principal Revenue Assurance Analyst

REF: RM_PRAA_JAN_2012
Senior Manager-Revenue Assurance, the holder of the position will provide the company with a holistic view of the trends and movements in all streams of revenue and subscriber numbers, give explanations on causes and effect, provide insights into the competitor’s actions and drive changes to maintain projected revenues.
Key Responsibilities
  • Manage the process of performing revenue trends and data mining to detect abnormal activity and possible revenue loss.
  • Provide management with information on cause and effect on changes in revenue trends and maintain a master revenue dashboard.
  • Manage the process of subscriber profiling and churn management.
  • Profile subscribers and determine subscribers who are likely to churn and assess these subscribers value to the company.
  • Perform competitor’s analysis, by gathering intelligence data on the competitor and profile competitor’s products and Services.
  • Perform an analysis of promotions held and provide a report on their impact on revenue.
  • Highlight any problem with revenue growth programs early enough and liaise with program owners to enable them repackage or change the program parameters.
  • Perform analysis on all pricing and Tariffs changes done and report on their impact to revenue and subscribers base.
  • Review completeness and accuracy of information in the management information systems and business intelligence systems;
Minimum requirements
  • At least a second class honors upper degree in business related course from a recognized university.
  • At least 5 years experience in an organization with business intelligence tools, carrying out financial reporting and analysis.
  • Demonstrated analytical skills and ability to monitor and explain trends and variances.
  • Proficiency in reporting tools like Crystal Reports, ProClarity, Cognos, etc.
  • Strong IT skills-word processor, spreadsheets, database  application(e.g. SQL or oracle).
  • Have an eye for details.
  • Experience gained in a similar position within a telecommunications environment, knowledge of ACL or professional accounting qualifications will be added advantages.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Thursday 3rd February 2011.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to
hr@safaricom.co.ke

Safaricom Jobs

OPTIMISATION & TELECOM IMPLEMENTATION ENGINEER

OPTIMISATION & TELECOM IMPLEMENTATION ENGINEER

REF: TECHNICAL_OTIE_JAN_2012
Reporting to the Senior Manager Regional Network Rollout & Optimization Western, the holder of this position will bein charge of Implementation of radio and transmission optimization projects and other telecoms works on BTS, BSC &MSC sites in existing Safaricom network in line with delivering an integral quality network within reduced CAPEX andOPEX.
Key Responsibilities
  • Take part in site surveys for any optimization  & upgrade works to ensure design meets SFC requirements.
  • Take part in Telecom Implementation of RF optimization Projects including Capacity Upgrade Projects andsupervision of Optimization contractors.
  • Take part in Implementation of other upgrade/telecoms works  including -   RF & Tx Upgrades to support new 2G& 3G sites rollout,  Tx optimization projects, Shelter reorganization, and Special projects in the region such asCustomer care shops transmission installations & Enterprise/Onecom installations support.
  • Undertake Integration & Commissioning of new BTS sites.
  • Installation & Commissioning of BSCs, Traus & LTGs.
  • Control Optimisation costs & budgets for handled projects.
  • Ensure the documentation and project updates is up to date.
  • Continuously review optimisation specifications/processes in view of making improvements.
Minimum requirements
  • Honors Degree in  Electrical & Electronics/ Telecommunications.
  • 3 years BTS network experience.
  • At least 2 years in GSM/Telecoms Implementation related works.
  • Project Management experience.

NOTE: This position is located Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Thursday 02 February, 20 12.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to
hr@safaricom.co.ke

RADIO PLANNING OPTIMIZATION, TEAM MANAGER

RADIO PLANNING OPTIMIZATION, TEAM MANAGER 


REF: TECHNICAL _ RPOTM_JAN_2012
Reporting to the Senior Manager Radio Planning & Optimization RND Nairobi; the holder of the position will be in charge of Coordination of New sites planning; Capex management; People Management; Vendor Opcos relationships; Project management; Frequency plan management and guideline review; Managing Network Upgrade plans and traffic modeling; Nominal Cell planning and strategy guidelines; Coordinate testing and activation of new Features and Continuously monitor and advice on technological trends and best practices.
Key Responsibilities
  • Prepare accurate and timely equipment forecast for capacity Upgrades. Evaluate cost- benefit analysis for all capital spending  on tools and equipment.
  • Nominal site planning: (UMTS/GSM/LTE).
  • Define need for capacity, coverage and quality sites. Coordinate timely release of all new sites plans.
  • Ensure redesigns, integration parameters and BTS signoffs are issued in time.
  • Post-debar site evaluation to ensure optimal performance of all new sites.
  • Manage the regional team to optimize the radio network to the agreed capacity KPI’s.
  • Manage regional and inter frequency planning.
  • Provide equipment forecasting input, prepare accurate traffic model, plan and coordinate implementation of capacity upgrade plans.
  • Actively Participate in conferences, workshops, user groups, with relevance to planning . Always liaised with vendors on equipment roadmaps and new techniques etc.
  • Prepare training/ presentation on all key features learned in such workshops.
  • Manage trial test for new features borrowed from such conferences. Liaise with Vodafone Opcos and partner markets on planning best practices.
  • Coordinate documentation of key planning procedures.
  • Manage standardization of Vendor rules and standards.
  • Prepare project plans for all major projects.
  • Coordinate individual team members activities in a project to ensure timely delivery of project milestones and objectives.
  • Participate in formulation of  frequency planning guidelines and strategies and coordinate with optimization teams on periodic review of frequency plans for both existing and new sites.
  • Coordinating/participate trial in tests for new features, analyzing the effect of such features in the network and initiate the necessary amendments to the performance tools to ensure accurate reporting of statistics.
  • Participate and Coordinate MSV's, SAV's and indoor sites.
  • Release of Search areas, joint surveys etc. Issue appropriate alternative/replacement nominal as require.
  • Coordinate and approve required site sharing with other MSP. Participate in guidelines formulation and process review from time to time.
  • Ensure site sharing as far as possible to reduce on our capex/opex.
  • Manage the performance of staff in the section, define performance indicators, assign tasks, and define goals and objectives for the staff develop the skill base of the staff assigned, motivate, discipline, recommend reward of staff and manage leave pla

Minimum requirements

  •  Degree in Electrical Engineering or Electrical Science, with an emphasis in Radio communications.
  • 3 years experiences in telecommunications with 2 years minimum hands–on experience in Radio Network Optimization, one of which must be in leading a major optimization program for rural and urban centers.
  • In depth knowledge of traffic modeling techniques.
  • Proficiency In use of planning tools and drive test analysis software.
  • Knowledge of 3G technology is a prerequisite.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Wednesday, 01 February, 2011.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to :

hr@safaricom.co.ke